Subscription Plans
Desktop Helpdesk Minutes Subscription
Step-Up Tech Support Desktop Helpdesk Minute subscription plans are a simple, cost effective way for small to midsized businesses to quickly resolve common IT problems.
With our Helpdesk Minute plans, you’ll receive a bundle of technician minutes that you can share across all of the computers in your organization. Our IT certified technicians can provide assistance, answer questions and remotely evaluate and address your PC problems. There is no waiting for someone to arrive at your office. Just call and make an appointment with one of our technicians. Services are available 24/7.
Subscribers can obtain help for a variety of computer support needs:
- Virus removal
- Networking computers/printers
- Training on popular software applications
- Basic questions and help with error messages
- Support for devices like Pda’s, BlackBerrys and more
Other important information:
- Subscriptions are available in 12 and 36 month schedules.
- On-site technician dispatch not included. (per incident/ additional fee applies)
- Monthly minutes allotment which are not used do not roll over to the next month.
- Plan month is based on installation date, not calendar month.
Smart-Minutes: The perfect Use-Time-Wisely rate.
With Smart Minutes from Step-Up Tech Support, you can pay as you go for any type of PC, network or electronics support. Businesses can purchase Smart Minutes and use them for a variety of purposes, such as training new employees, and enhancing the skills of current employees. You can even use Smart Minutes to install new software, set up a wireless network, increase system security as your business grows larger and more complex, or obtain training and advice on upgrading to Windows 7.
Smart Minutes can be used whenever you want, wherever you are. For instance, if your employees travel for sales meetings, trade shows or other events, you can use Smart Minutes to provide them with support for their on-the-road technical support needs.
Smart Minutes are available in 15-minute support increments. You can pre-purchase Smart Minutes and save them in your account for anytime use. The more you purchase, the more you save. You can view your pre-paid/earned minutes when you log in to your account. All unused minutes are saved in your account. These minutes are valid for a full year after being purchased.
Starting at $35
