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Customer Reviews

Victor M. Union City, NJ

12/11/2012

I have a business in Union City New Jersey, I was looking to get a new website, I did some research and I came across Step-up Technical Solutions. I spoke to them and they made everything very simple and clear. They explained everything in detail since I don’t have a lot of knowledge of building a website and they made it sound very simple. I chose Step-up Technical Solutions and I don’t regret it. I’m building my website through them and they are taking care of my SEO and they even provided my website with video. They are the best choice I have made in my 15 years of business. Step-up Technical Solutions has a very friendly environment. I recommend this company to any business owner that wants a great product with little stress. Thank you Step-Up for a job well done.

Victor M.

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Lisa B. Jersey City, NJ

2/21/2010

The Step Up Tech Solutions is a great computer company. They work until the problem is resolved and explain to you what they are doing. You can have them come to your home, or fix your computer remotely (they take control of your computer by you giving them a code to access it). Their rates are reasonable and they work fast to alleviate your stress. Call them for any computer repair issues.

Lisa B.

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Mari A. Secaucus, NJ

2/9/2010

Step-Up-Solutions SAVED THE DAY. The data in my system had completely been lost, so I thought. At the time I had called a popularized company, that sent, what they called a tech to my home and with no avail explained to me that there was no way to recover my data. I was extremely upset discussing this matter with a group of colleagues of mine they highly suggested Step-Up-Solutions which can do the work over the phone and/or come to the desired location for service. I called late on a weekend and sure enough the Professional Person on the other line explained the circumstances and that someone could pick up my computer at my doorstep without me stepping out. Same day pick-up and delivery was preformed with my data being TOTALLY RECOVERED at a fraction of the cost of the other so called company. Step-Up-Solutions is the wave of the future.

Mari A.

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Jerome B. Fort Lee, NJ

1/2/2010

I used Step-up Techsolutions starting in 2008 and have had continuous good service and results. Originally a tech came to my apartment in Ft Lee but recently I have connected with an expert right in their office in Union city via “Teamviewer” which allows them to work on my Toshiba lap-top remotely.

My most serious problem was wrong advice given by Toshiba and I lost my e-mail folders and address book. Everything was recovered in a few hours by Step-up remotely.I have also received instructions on how to back up and do preventaive maintgenance.Their charges were reasonable -especially when they work remotely from their office.

Jerome B.

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Anthony R. Florham Park, NJ

12/30/2009

Step-up Tech solutions is by far a superior tech support service in the IT industry. I called Step-up Tech solutions after dealing with another large firm, “BlankSquad” for what seemed to be a major crisis with my computer and network that was going to cost me a fortune. After explaining my situation to the head technician at Step-up Tech solutions, he assured me that he could remotely fix my problem. After granting him access to my PC he resolved my PC and networking issues with complete ease in a matter of minutes. There are so many “tech support experts” out there but you don’t know who you are getting on the phone half the time. With complete confidence and without reservation I highly recommend Step-up Tech solutions! A very professional and knowledgeable organization. You will not be disappointed.

Anthony R.